Privacy Policy for Kancha

Last Updated: March 28, 2025

Welcome to Kancha! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how Kancha ("we," "us," or "our") collects, uses, shares, and protects your information when you use our mobile application ("App") and related services (collectively, the "Services"). By using Kancha, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services, connect you with other tennis players, facilitate competitions, and help you find courts. The types of information we collect include:

a. Information You Provide

Account Information: When you sign up for Kancha, we collect your name, email address, username, and password. You may also choose to provide additional details such as your phone number, profile photo, skill level, or preferred playing times.
User Content: Information you share through the App, such as messages, posts, match preferences, or court reviews.
Event and Competition Data: Details related to matches, tournaments, or meetups you organize or join, including dates, times, and locations.

b. Information Collected Automatically

Location Data: With your permission, we collect your approximate or precise location to help you find nearby courts, players, or events. You can disable location access in your device settings at any time.
Usage Data: Information about how you interact with the App, such as pages viewed, features used, time spent, and buttons clicked.
Device Information: Details about your device, including IP address, operating system, device type, and unique identifiers.

c. Information from Third Parties

Social Media: If you sign up using a social media account (e.g., Google or Facebook), we may collect information like your name, email, and profile picture from that service, depending on your privacy settings.
Partners: We may receive information from third-party court providers or event organizers to enhance your experience.

2. How We Use Your Information

We use your information to provide, personalize, and improve the Kancha experience. Specifically, we may use it to:

Create and manage your account.
Connect you with other players based on location, skill level, or preferences.
Notify you about matches, events, or updates.
Display nearby tennis courts and provide booking options (if available).
Analyze usage trends to enhance the App's functionality.
Respond to your inquiries or support requests.
Send you promotional messages or updates (you can opt out at any time).
Ensure the safety and security of our Services.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

With Other Users: Your profile details (e.g., username, skill level, availability) may be visible to other Kancha users to facilitate connections and matchups.
Service Providers: We work with trusted third parties (e.g., cloud hosting, analytics, or payment processors) who assist us in operating the App. These providers are bound by confidentiality agreements.
Court Partners: If you book a court through Kancha, we may share necessary details (e.g., your name and booking time) with the facility.
Legal Obligations: We may disclose information if required by law, such as in response to a court order or to protect the safety of our users.
Business Transfers: If Kancha is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

4. Your Choices and Controls

You have control over your information:

Account Settings: Update your profile or preferences in the App.
Location Access: Enable or disable location sharing in your device settings.
Communications: Opt out of promotional emails or notifications via the App or email unsubscribe links.
Account Deletion: Contact us at support@kancha.pro to request deletion of your account and associated data.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. If you delete your account, we will remove your personal data within a reasonable timeframe, except where we are required to retain it for legal or operational purposes.

7. Children's Privacy

Kancha is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

8. International Users

Kancha is based in the United States. If you use the App from outside this region, your information may be transferred to and processed in the United States or other locations where our service providers operate. We comply with applicable data protection laws for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by email. Your continued use of Kancha after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding your privacy, please reach out to us at:
Email: support@kancha.pro

Thank you for being part of the Kancha community! Let's play some tennis.